FAQ

intouch is a social interaction application specific to your community. The posts and announcements you share in intouch can only be viewed by your community members; in this way, you prevent the dissemination of your private information and documents.

With intouch, even if your members are in different locations, you can bring everyone together on a single platform; announcements, events and notifications can be executed from a single point. Through the mobile platform, you allow all users to express themselves comfortably by sharing status, videos, photos, documents, and interact with others within the community by creating work groups or social groups.

With the intouch’s features that support to give and asd feedback, you can increase the loyalty in your community by providing an environment for users to convey their ideas on a more transparent and open platform.

You can access all features of intouch through the videos in the Features section of our website. If you want to explore intouch’s features in detail and decide together the package option that suits best for your community, our team will support you. You can request a demo by using the Get intouch link on our website or contact us at +90 (216) 688 34 36.

The intouch license is charged on a monthly/annual package, depending on the data storage method and the number of users you choose. When you purchase the application, you can use all the features intouch offers.
All improvements to be made for the modules you have purchased during your membership are included in your package without any difference in price. You can contact our team for package details.

Yes, intouch provides white label solution. This allows you to connect to the management panel with your own brand name and logo and take part in the mobile stores with your own brand and logo.

According to your preferences, we can store the data on cloud servers that we manage or with on site server service on physical servers that you supply.

intouch can be easily integrated with your user directory. In this way, you can automatically transfer all your users to intouch and they can log into the application with their existing username and password.

In addition, you can register your users in bulk with excel or one by one on the screen by using the management panel.

Management panel is a responsive web application. You can access the panel from your computer and mobile devices through your browser .You can download our mobile application from your IOS and Android devices by using the special link that our sales representative will send you, or you can download your white labelled app with your own brand name from the application stores. Android API Level 21 (Android 5.0) and above; iOS 12.0 and above versions are supported.

intouch provides simultaneous multi-language support. The standard package of the application is offered with English and Turkish language options. If requested, new languages ​​can be easily added to the application.

Installation time may vary according to your integration demands. Publishing the mobile application in the store, incorporating your users into the system and commissioning the platform are completed within 2 to 4 weeks from the date of purchase.

When you buy the application, you are purchasing the support package along with the license package. Our support team will support you 5 days / 24 hours to answer your questions that occur during your membership.